FAQ
FAQ
1 Complete PCB quick diagnosis instrument
| Product Model | Issue list | Technical response |
| ShortCam II | The indicator light is red and the lower right corner of the software interface indicates that the device is not connected, how to fix it? | You need to install the driver manually, first of all, you can download the client software (https://www.ir-laureii.com) by opening the official website of Laureii, click “Download Center”, select “ShortCamII” to download. Download “ShortCamII”, after unzipping, you will get the Driver folder, double click DPInst64 to install, after installation, restart the device can be connected normally. |
| ShortCam Lite | How to connect the mobile app? | Turn on the cell phone Wifi, retrieve and connect the device Wifi. device Wifi default name “ShortCam Lite_xxxxx ‘, default password ’12345678”, open the cell phone APP software to display the screen. |
| ShortCam Mini | The display screen is not clear, how about going to operate the device for focusing? | After the software interface is opened, the screen is relatively fuzzy, first wash the PCB board with water, after cooling, start rotating the lens above the focus button to view the software's screen for left and right adjustments, until you find the clearest picture. |
2 On-Line Industrial Thermography
| Product Model | Issue list | Technical response |
| TD630 | How do I set up image fusion? | In the same LAN, use the browser to open the IP WEB background of the device, login account: 888888 password:888888, enter the system settings - infrared parameters - image fusion, click the fusion enable, select HD fusion, click to confirm and save. |
| TD130 | How do I set up zone temperature measurement? | In the same LAN, use the browser to open the device IP WEB background, login account: 888888 password: 888888, enter the system settings - infrared parameters - area temperature measurement, click on the area enable, select the area type, use the mouse to draw the corresponding area in the interface, click on the confirmation to save. |
| TD130、TD200、TD430、TD630 | Configure the protocol selected for the NVR and the parameters? | (1) After logging into the NVR client, enter Configuration - Channel Configuration (2) Click Add ①IP channel address: 192.168.1.19 (device IP, according to the actual situation) ② protocol type: select ONVIF ③Port Management: 8000 ④User name: admin ⑤Password:123456 ⑥Password Confirmation:123456 |
3 Handheld Thermal Camera
| Product Model | Issue list | Technical response |
| SD960 | How do I export the pictures inside my device? | Copy the images from the IRimg folder in the camera to a computer disk using a USB cable or SD card reader. |
4 Thermal Camera Core
| Product Model | Issue list | Technical response |
| M12 | M12 temperature measurement accuracy | temperature range of -20°C to +550; high accuracy: ±2°C or ±2% of reading (whichever is greater)*. |
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